The Grand Hotel is distinguished by its understated elegance, personalized service and state-of-the-art conveniences which make it quite simply one of the finest ways to experience this remarkable city.

Imaginative dining at Citrus evolving the mood and cuisine of the freshest local ingredients and unique regional discoveries. The highly personal Room Service transforms any guest suite into a private dining room.

Wrought iron railings welcome you to Citrus Restaurant, where European ambiance is highlighted by acclaimed cuisine and impeccable service. Spring and summertime guests may dine under the stars at The Terrace. The Citrus Lounge offers a relaxing place for cocktails, afternoon tea or casual dining.

The Grand Hotel is centrally located to businesses, theatre and shopping. Toronto's largest shopping centre, The Eaton Centre, is just a short three blocks away.

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Cancellation Policy: If cancelled up to 1 day before the date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the first night will be charged.

Children and Extra Bed Policy: All children are welcome.
Up to two children under 13 years stay free of charge when using existing bedding.
One older child or adult is charged CAD 30.00 per night and person when using existing bedding.
There is no capacity for extra beds/cots in the room.

Deposit Policy: No deposit will be charged.

VAT and city/tourist taxes: 13 % Tax is not included.
Service charge is included.
City/tourist tax is not applicable.

Internet: Wireless internet is available in the entire hotel and is free of charge.

Meal Plan: Breakfast is included in the room rate.

Parking: Public parking is possible on site and costs CAD 19.00 per day.

Pets: Pets are allowed. Charges may be applicable.

The hotel reserves the right to pre-authorise credit cards prior to arrival.